{"id":238328,"date":"2022-05-06T08:43:17","date_gmt":"2022-05-06T08:43:17","guid":{"rendered":"https:\/\/whistlesystem.com\/servicelicensaftale\/"},"modified":"2022-07-21T08:36:31","modified_gmt":"2022-07-21T08:36:31","slug":"servicelicensavtal","status":"publish","type":"page","link":"https:\/\/whistlesystem.com\/sv\/servicelicensavtal\/","title":{"rendered":"Servicelicensavtal"},"content":{"rendered":"\n[et_pb_section fb_built=”1″ _builder_version=”4.16.0″ _module_preset=”default” background_enable_color=”off” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.16.0″ _module_preset=”default” max_width=”900px” module_alignment=”center” custom_margin=”|-4px||-8px||” custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]

Service License Agreement and General License Terms\n<\/h1>[\/et_pb_text][et_pb_text _builder_version=”4.17.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]
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Service License Agreement<\/h2>\n<\/div>\n
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SECTION 1: PARTIES<\/strong><\/p>\n

This Service License Agreement (the \u201dSLA\u201d) sets out the terms for accessing and using certain software as a service (SaaS) provided by WhistleSystem ApS for the purpose of Customer\u2019s internal management of misconducts (the \u201cWhistleSystem\u201d). The Agreement is made by and between:<\/p>\n

WhistleSystem ApS hereby as \u201cSupplier\u201d
VAT no. 41576561
Address: Roholmsvej 12A, 2620 Albertslund<\/p>\n

and<\/p>\n

The organization accepting this agreement.
hereby as \u201cCustomer\u201d<\/p>\n

(Supplier and the Customer each a \u201dParty\u201d and together the \u201dParties\u201d)<\/p>\n

SECTION 2: EFFECTIVE DATE<\/strong><\/p>\n

(DATE OF ACCEPT) The SLA shall remain in effect until terminated by either Party pursuant to clause 9 of the General License Terms (\u201cLicense Period\u201d).<\/p>\n

SECTION 3: FEES<\/strong><\/p>\n

The fees shall be paid according to Section 4 of the General License Terms and include a start-up fee (one-off payment) and a service license fee (annual report fee) as following:<\/p>\n

3.1 Set-up fee: According to written offer.
The set-up fee covers the set-up of the number of subscriptions according to the written offer.<\/p>\n

3.2 Subscription fee: According to written offer.
The subscription fee covers the subscription fee of the number of subscriptions according to the written offer.<\/p>\n

3.3 Payment terms:
(14) days after the invoice date, unless otherwise listed in the written offer. Invoices are sent by mail or email to the invoice e-mail from the ordering form. See section 5 below.<\/p>\n

SECTION 4: SERVICE<\/strong><\/p>\n

The Agreement covers the Customer\u2019s license to use the WhistleSystem as a Service (the \u201cService\u201d). The Service consists in an online platform, developed for Customer\u2019s internal use that allows Customer\u2019s employees to anonymously report misconducts. It also includes access to an administrator portal that where the administrators can read and reply to the filed reports.<\/p>\n

SECTION 5: LICENSE PERIOD<\/strong><\/p>\n

By entering into the Agreement, the Customer subscribes for the agreed Services for one (1) year at a time calculated from the date of subscription (the \u201cLicense Period\u201d). If the Customer does not terminate the Agreement prior to the commencement of a new License Period, the Agreement will continue to be in force for a new License Period. The Customer can terminate the Agreement at any time by providing the Supplier with a written notice of termination of three (3) months to the end of a month. See section 9 of the General License Terms.<\/p>\n

SECTION 6: CONTACT PERSON<\/strong>
On the Effective Date, the Customer has appointed the following Contact Person (see clause 3 of the General License Terms). The contact person is stated in the ordering form.<\/p>\n

SECTION 7: AGREEMENT<\/strong>
The Agreement includes the Service License Agreement, the General License Terms, the Data Processing Agreement, and the written offer sent by e-mail.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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General License Terms<\/h2>\n<\/div>\n
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1. THE WHISTLESYSTEM<\/strong><\/p>\n

1.1 The WhistleSystem is made available as Software as a Service (SaaS) in the standard version applicable at any time and configured to the Customer\u2019s needs upon agreement with the Customer.<\/p>\n

1.2 Supplier makes the necessary software available for the continuous operation of the WhistleSystem and, to the extent specified in section 2 below, oversees and handles the operation remedial actions, backup, hotline, maintenance, upgrading and updating of the WhistleSystem.<\/p>\n

1.3 The Customer and its licensed users must use the WhistleSystem in accordance with the Supplier\u2019s instructions, user manuals (if applicable) and the Agreement.<\/p>\n

2. OPERATION, MAINTENANCE AND REMEDIAL ACTIONS<\/strong><\/p>\n

2.1 The Supplier must provide the Service specified in the Agreement in due time, and in a quality, to an extent and in a way, that is in accordance with the Agreement and normal good practice recognized within Supplier\u2019s line of business.<\/p>\n

2.2 Supplier undertakes, through a thirdparty operator, the daily operations and supervision of the WhistleSystem and arranges for the ongoing backup etc. Supplier, in its sole discretion, may have the operator replaced at any time and for no specified reason.<\/p>\n

2.3 Supplier is not liable for any interruptions in operation that may occur in the transmission of data between Supplier\u2019s hosting provider and the Customer, its internet domain(s) or licensed users, unless such interruptions are caused by errors in the WhistleSystem.<\/p>\n

2.4 Supplier offers hotline support in the primary operation period (Monday to Friday from 8:30 \u2013 16:00 (CET), except Danish public holidays) by email to answer and solve urgent user related questions and problems. For support outside of the working hours a response time will be calculated according to the priority level of each case as defined by Supplier. All support response times are calculated based on working hours.<\/p>\n

2.5 Subject to clause 2.6 below, Critical errors such as errors that involve unavailability of the WhistleSystem or very limited availability shall be remedied without undue delay. Noncritical errors shall be remedied within a reasonable period after observation and logging with Supplier thereof. Supplier must remedy identified errors with respect to the WhistleSystem.<\/p>\n

2.6 If errors in third party software are observed, Supplier is only obligated to inform the manufacturer of the error, encouraging the manufacturer to remedy the defective software within a reasonable period. In the event of critical errors or errors that significantly reduce the use of the WhistleSystem for the Customer, Supplier is obligated to use reasonable best efforts to create a temporary \u201cwork around\u201d.<\/p>\n

3. ADMINISTRATION<\/strong><\/p>\n

3.1 The Customer\u2019s Contact person and administration of license rights<\/p>\n

3.1.1 The Customer shall appoint a contact person (the \u201cCustomer\u2019s Contact Person\u201d) who shall act as contact person towards Supplier and shall handle the overall administration of the Customer\u2019s license, see Service License Agreement.<\/p>\n

3.1.2 The Customer assumes the full liability and risk of planning the user administration expediently and in such a way that usernames and passwords cannot be misused to obtain unauthorised access to the WhistleSystem<\/p>\n

3.1.3 The Customer\u2019s Contact person may be replaced by notifying Supplier in writing of the person who is to take over the duties as the Customer\u2019s Contact person and the date of replacement.<\/p>\n

4. FEES, PAYMENT TERMS AND PRICE ADJUSTMENTS<\/strong><\/p>\n

4.1 Fees<\/u><\/p>\n

4.1.1 As fee for the right to access and use the WhistleSystem and as fee for Supplier\u2019s overseeing and handling of the continued operations, backup and hotline, maintenance and development of the WhistleSystem, the Customer shall pay a start-up fee (one-off payment) and an annual subscription fee, see the Service License Agreement. Both start-up fee and annual subscription fee are paid in advance upon the Customer\u2019s subscription to the Service. The annual subscription fee shall be also paid further upon start of every new License Period.<\/p>\n

4.1.2 Fees and prices are set out in the Service License Agreement. The annual subscription fee might be subject to annual indexation according to the \u201cProducer price Index for Services\u201d as published by Statistics Denmark.<\/p>\n

4.1.3 All amounts specified in the Agreement are exclusive of VAT.<\/p>\n

4.2 PAYMENT TERMS<\/u><\/p>\n

4.2.1 Supplier\u2019s invoices are due for payment upon receipt, the last due payment date being thirty (30) days after the invoice date. If an invoice has not been settled for a period of more than thirty (30) days after the invoice date, default interest will be added per the provisions of the Danish Interest Act.<\/p>\n

5. PERSONAL DATA<\/strong><\/p>\n

5.1 Supplier does not collect, process, or store any sensitive personal data on behalf of the Customer and\/or its Users. Supplier keeps Customer\u2019s contact person\u2019s information, necessary for Supplier\u2019s administration of the relationship with Customer and execution of the Agreement.<\/p>\n

5.2 Supplier agrees to comply with the General Data Protection Regulation (EU Regulation 2016\/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (\u201cGDPR\u201d)) and, upon Customer\u2019s request, enter into a Data Processing Agreement, to be agreed and signed separately by the Parties.<\/p>\n

5.3 In any case, Supplier is entitled to extract and store the Customer\u2019s data depersonalised (anonymised) for statistical analysis as part of the ongoing improvement and further development of the WhistleSystem.<\/p>\n

5.4 Supplier has made such reasonable technical and organisational arrangements deemed necessary to guarantee that any data uploaded in the databases of the WhistleSystem (i) is not accidentally or unlawfully destroyed, lost or impaired, (ii) is not communicated to any third parties, (iii) is not wrongly processed and (iv) is not otherwise processed by Supplier in conflict with the GDPR or the Danish Data Protection Act (in Danish: \u201cDatabeskyttelsesloven\u201d).<\/p>\n

6. WARRANTIES<\/strong><\/p>\n

6.1 Supplier warrants to the Customer that the WhistleSystem in essential will work according to its specifications and the Agreement.<\/p>\n

6.2 Supplier warrants to the Customer that Supplier holds all permits, licenses, approvals etc., required for Supplier to sustain operation and maintenance of the WhistleSystem in accordance with the Agreement.<\/p>\n

6.3 Customer warrants to Supplier that the Customer does not use the WhistleSystem for collection, registration, storage, processing or manipulation of data in violation of any applicable legislation, including that the Customer has obtained all required permits from public authorities etc. with respect to the implied collection, storage and use etc. of data.<\/p>\n

7. RIGHTS OF OWNERSHIP AND USE<\/strong><\/p>\n

7.1 Within the scope of the Agreement, Customer acquires a limited, non-exclusive, non-transferable right to access and use the WhistleSystem and any related Service provided by the Supplier.<\/p>\n

7.2 Supplier has and will maintain the full, undivided, and unrestricted rights of ownership and\/or use of all aspects of the WhistleSystem. This also applies to the user manuals, training material and other tangible and intangible assets and knowhow which Supplier has developed, or which Supplier subsequently may (perhaps in cooperation with the Customer) develop for the Customer\u2019s use of the WhistleSystem.<\/p>\n

7.3 Customer has and will maintain the full, undivided and unrestricted rights to all data collected by the WhistleSystem in the License Period.<\/p>\n

7.4 Upon termination of the Agreement, each Party is obligated, upon request from the other Party, to hand over any material which is the property of the other Party and in the possession of the first mentioned Party. Such request must be made in writing no later than six (6) months after the termination or expiry date of the Agreement.<\/p>\n

8. CONFIDENTIALITY<\/strong><\/p>\n

8.1 Each Party is obligated to observe unconditional secrecy with respect to any information exchanged between the Parties in connection to the Agreement (\u201cConfidential Information\u201d), including but not limited to information about the Customer\u2019s users and information about passwords and user IDs used to control access to the WhistleSystem. The information about the Customer\u2019s users must only be used if needed and for the warranted handling of Supplier\u2019s administrative obligations with respect to the WhistleSystem.<\/p>\n

8.2 Supplier is obligated to treat data which is uploaded into the WhistleSystem by the Customer as confidential information which may not be copied, reproduced or released, in full or in part, to any third party without the written consent of the Customer. Supplier is obligated to ensure that Supplier\u2019s employees and subcontractors having access to the WhistleSystem are subject to the same confidentiality.<\/p>\n

8.3 Subject to the clauses 7.4 and 8.4, confidential information made available under the Agreement and copies thereof must be deleted or returned at the earlier of either:<\/p>\n

8.3.1 six (6) months after the Agreement is terminated; or<\/p>\n

8.3.2 when the Party owning the relevant confidential information makes such request in writing.<\/p>\n

8.4 Section 8 shall survive to the termination of the Agreement and shall remain in effect, for a period of two (2) years after termination of the Agreement or until either Party still in possession of the other Party\u2019s Confidential Information, whichever the longest.<\/p>\n

9. EFFECTIVE DATE AND TERMINATION<\/strong><\/p>\n

9.1 The Effective Date of the Agreement is the date specified in the Service License Agreement.<\/p>\n

9.2 The Customer subscribes for the agreed Service (see the Service License Agreement) for the initial term as specified in the Service License Agreement (initial \u201cLicense Period\u201d). If the Customer does not terminate the Agreement prior to the commencement of a new License Period, the Agreement will continue to be in force for a new License Period of subsequent twelve (12) months each time.<\/p>\n

9.3 The Agreement can be terminated by either Party by giving to the other Party a three (3) month\u2019s written notice to the end of any calendar month.<\/p>\n

9.4 Supplier\u2019s Service are not based on a monthly subscription so no refund will be issued unless Supplier terminates the Agreement without a cause. In this case Supplier will refund Customer proportionally to the time left on the current License Period. It will not include start-up fee.<\/p>\n

9.5 There will be no refund if the Agreement is terminated by the Supplier due to the Customer\u2019s material breach of the Agreement.<\/p>\n

9.6 If the Agreement is terminated by the Customer, the Customer will not be reimbursed for any prepaid fees or payments made to the Supplier prior to the Customer\u2019s termination of the Agreement, unless the termination is due to a Supplier\u2019s material breach of the Agreement in which case the proportional refund mentioned in 9.4 applies.<\/p>\n

9.7 With effect from the date of termination, all licenses shall terminate and the Customer\u2019s right to use the WhistleSystem will lapse.<\/p>\n

10. FORCE MAJEURE<\/strong><\/p>\n

10.1 Neither Party is liable for any delay or defects because of circumstances beyond the reasonable control of the concerned Party (force majeure), including in the event of mobilisation, war, natural disasters, strikes\/lockouts, restrictions with respect to use of power and\/or communication lines, including power blackout and breakdown of communication lines, which the Party could not, within reason, have foreseen, avoided or overcome. In the event of force majeure, the Parties\u2019 obligations are suspended as long the event is reasonably deemed to continue. Force majeure may only be claimed, if the concerned Party has notified the other Party thereof no later than ten (10) days after the event of force majeure having occurred.<\/p>\n

11. COMPLAINTS, BREACH AND COMPENSATION, LIMITATION OF LIABILITY<\/strong><\/p>\n

11.1 If a Party breaches its obligations under the Agreement, the other Party is, by registered mail or email is entitled to order the Party in breach to remedy the breach within a period of thirty (30) days as from the time of receipt of the request.<\/p>\n

11.1.1 If the Party in breach does not comply with the request and if the breach communicated was deemed to be a material breach, the other Party is entitled to terminate the Agreement without further notice.<\/p>\n

11.1.2 If the Customer\u2019s payments are suspended, if either Party enters into negotiations for voluntary arrangements with creditors or compulsory arrangement with creditors or apply for reconstruction or is administered in bankruptcy, the Agreement may notwithstanding this clause 11.1 be terminated immediately by the other Party without prior notice, unless otherwise dictated by mandatory law.<\/p>\n

12. LIABILITY FOR VIOLATION OF THIRD-PARTY RIGHTS<\/strong><\/p>\n

12.1 The Supplier shall indemnify, defend, and hold Customer harmless against any claims, actions, damages, losses, costs and expenditures, including but not limited to attorneys\u2019 fees and costs, incurred by Customer, its affiliates, any of its customers, subcontractors or contract manufacturers as a result of any infringement or alleged infringement of any third party patents, copyrights, trademarks, registered designs or other intellectual property rights arising out of or relating to Supplier\u2019s WhistleSystem. If legal proceedings are initiated against Supplier in which it is claimed that such violation of third-party rights exists, Supplier shall inform the Customer thereof immediately. If a decision is made with respect to any third-party claim, Supplier may choose to either (i) acquire the rights necessary for the continued lawful use of the WhistleSystem, or (ii) remedy the violation by changing or replacing the WhistleSystem or parts thereof with a new or modified solution, which essentially functions as the WhistleSystem, or (iii) terminate the Agreement against a proportionate refund (as indicated in clause 9.4). In such case, the Customer cannot make additional claims because of the termination or the violation.<\/p>\n

12.2 The remedies made available to the customer in this clause 12 are the sole and exclusive remedies which are available to the Customer if the WhistleSystem if violating any third-party intellectual property rights.<\/p>\n

13. LIMITATIONS TO THE LIABILITY OF SUPPLIER<\/strong><\/p>\n

13.1 Notwithstanding the provisions in the clauses 11.2 and 12.1, Supplier\u2019s obligation to compensate through damages and\/or proportionate reduction of the annual subscription fee or other fees is subject to the following limitations:<\/p>\n

13.1.1 Supplier is at no time liable for and bears at no time any part of the risk for the quality of any usage or work results or output generated using the WhistleSystem based on reports submitted to the WhistleSystem by Customer and the Customer\u2019s users.<\/p>\n

13.1.2 Supplier is at no time obligated to compensate the Customer for any indirect or consequential loss, including but not limited to loss of expected earnings, loss of data, expenses foe remedial action of damage to or errors in data or any loss because of covering purchases made.<\/p>\n

13.1.3 The maximum compensation which Supplier may be ordered to pay to the Customer under the Agreement cannot exceed five times (5x) the annual subscription fee paid by Customer in the License Period where the damage has occurred.<\/p>\n

13.2 Any disregard of the agreed limitations of liability is subject to the general rules of Danish law.<\/p>\n

13.3 The limitations of liability contained herein shall not apply in cases of intentional misconduct or gross negligence.<\/p>\n

14. OTHER PROVISIONS<\/strong><\/p>\n

14.1 Venue and choice of law<\/u><\/p>\n

14.1.1 The Agreement is governed by Danish law, excluding its conflict of law provisions.<\/p>\n

14.1.2 To the extent possible, the Parties must attempt to amicably resolve any dispute with respect to the application or interpretation of the Agreement through negotiations. Disputes, which cannot be amicably resolved by the Parties, must be brought before the ordinary courts of Denmark with the Copenhagen City Court as agreed venue with access to referral and appeal in accordance with the Danish Administration of Justice Act.<\/p>\n

14.2 Unity and entirety of the Agreement<\/u><\/p>\n

14.2.1 The General License Terms, Service License Agreement, Data Processing Agreement, and written offer form the complete Agreement between the Parties and shall replace all previous, oral and written, agreements between the Parties. In the event of inconsistency between these General License Terms and the terms in the Service License Agreement, the terms in the Service License Agreement take precedence over the General License Terms. It is an element of valid contract that the Service License Agreement prepared for the Agreement are signed by both Parties.<\/p>\n

14.3 Assignment and subcontractors<\/u><\/p>\n

14.3.1 Considering the nature of the Service acquired, described in clause 7.1, the Customer is not entitled to assign any rights and obligations under the Agreement to any third party without the prior written consent of Supplier.<\/p>\n

14.3.2 Supplier is entitled to assign rights and obligations under the Agreement to any company or legal entity, which is affiliated with Supplier.<\/p>\n

14.3.3 Further, Supplier is entitled to assign rights and obligations under the Agreement as part of a transfer of Supplier\u2019s business activities, in part or in full, and agrees to inform Customer if that such transfer is made to a company or other legal entity not affiliated with Supplier.<\/p>\n<\/div>\n<\/div>\n<\/div>[\/et_pb_text][et_pb_text _builder_version=”4.16.0″ _module_preset=”default” custom_margin=”70px||||false|false” global_colors_info=”{}”]

Generelle licensvilk\u00e5r<\/h2>\n

1. Systemet<\/h3>\n

1.1<\/strong> WhistleSystem stilles til r\u00e5dighed som Software as a Service (SaaS) i den til enhver tid g\u00e6ldende standardversion konfigureret til kundens behov efter aftale med kunden.<\/p>\n

1.2<\/strong> Leverand\u00f8ren stiller den n\u00f8dvendige software til r\u00e5dighed til kontinuerlig drift af WhistleSystem og i det omfang, der er specificeret i afsnit 2 nedenfor, f\u00f8rer leverand\u00f8ren tilsyn med og h\u00e5ndterer driften af backup, hotline, vedligeholdelse, opgradering og opdatering af WhistleSystem.<\/p>\n

1.3<\/strong> Kunden og dens licenserede brugere skal bruge WhistleSystem i overensstemmelse med leverand\u00f8rens instruktioner, brugervejledninger (hvis relevant) og aftalen.<\/p>\n

2. Drift og vedligeholdelse<\/h3>\n

2.1<\/strong> Leverand\u00f8ren skal levere den service, der er specificeret i aftalen, rettidigt og i en kvalitet, i et omfang og p\u00e5 en m\u00e5de, der er i overensstemmelse med aftalen og normal god praksis anerkendt inden for leverand\u00f8rens forretningsomr\u00e5de.<\/p>\n

2.2<\/strong> Leverand\u00f8ren forpligter sig gennem en tredjepartsoperat\u00f8r til den daglige drift og overv\u00e5gning af WhistleSystem og s\u00f8rger for den l\u00f8bende sikkerhedskopiering osv. Leverand\u00f8ren kan efter eget sk\u00f8n f\u00e5 operat\u00f8ren udskiftet n\u00e5r som helst og uden nogen specificeret grund.<\/p>\n

2.3<\/strong> Leverand\u00f8ren er ikke ansvarlig for afbrydelser i driften, der kan forekomme i transmission af data mellem leverand\u00f8rens hostingudbyder og kunden, dens internetdom\u00e6ne(r) eller licenserede brugere, medmindre s\u00e5danne afbrydelser skyldes fejl i WhistleSystem.<\/p>\n

2.4<\/strong> Leverand\u00f8ren tilbyder hotlinesupport i den prim\u00e6re driftsperiode (mandag til fredag fra 8:30-16:00 (CET) undtagen danske helligdage) via e-mail til at besvare og l\u00f8se presserende brugerrelaterede sp\u00f8rgsm\u00e5l og problemer. For support uden for arbejdstiden beregnes en svartid i henhold til prioritetsniveauet i hvert tilf\u00e6lde som defineret af leverand\u00f8ren. Svartid for support beregnes p\u00e5 baggrund af arbejdstid.<\/p>\n

2.5<\/strong> Med forbehold for punkt 2.6 nedenfor skal kritiske fejl s\u00e5som fejl, der involverer utilg\u00e6ngelighed af WhistleSystem eller meget begr\u00e6nset tilg\u00e6ngelighed, afhj\u00e6lpes uden un\u00f8dig forsinkelse. Ikke-kritiske fejl skal afhj\u00e6lpes inden for en rimelig periode efter observation, og leverand\u00f8ren skal f\u00f8re log. Leverand\u00f8ren skal afhj\u00e6lpe identificerede fejl ved WhistleSystem.<\/p>\n

2.6<\/strong> Hvis der observeres fejl i tredjepartssoftware, er leverand\u00f8ren kun forpligtet til at informere producenten om fejlen og tilskynde producenten til at afhj\u00e6lpe den defekte software inden for en rimelig periode. I tilf\u00e6lde af kritiske fejl eller fejl, der i v\u00e6sentlig grad reducerer brugen af WhistleSystem for kunden, er leverand\u00f8ren forpligtet til at g\u00f8re en rimelig bestr\u00e6belse p\u00e5 at skabe et midlertidigt ”workaround”.<\/p>\n

3. Administration<\/h3>\n

3.1<\/strong> Kundens kontaktperson og administration af licensrettigheder<\/p>\n

3.1.1<\/strong> Kunden udpeger en kontaktperson (”kundens kontaktperson”), der skal fungere som kontaktperson over for leverand\u00f8ren, og som skal h\u00e5ndtere den samlede administration af kundens licens, se servicelicensaftalen.<\/p>\n

3.1.2<\/strong> Kunden p\u00e5tager sig det fulde ansvar og risikoen ved at planl\u00e6gge brugeradministrationen og p\u00e5 en s\u00e5dan m\u00e5de, at brugernavne og adgangskoder ikke kan misbruges for at opn\u00e5 uautoriseret adgang til WhistleSystem.<\/p>\n

3.1.3<\/strong> Kundens kontaktperson kan erstattes ved skriftlig meddelelse til leverand\u00f8ren om den person, der skal overtage pligterne som kundens kontaktperson, og datoen for ikrafttr\u00e6delse.<\/p>\n

4. Pris, betalingsbetingelser og prisjusteringer<\/h3>\n

4.1 Pris<\/span><\/strong><\/p>\n

4.1.1<\/strong> Prisen for retten til adgang til og brug af WhistleSystem og for leverand\u00f8rens h\u00e5ndtering af den fortsatte drift, backup og hotline, vedligeholdelse og udvikling af WhistleSystem betaler kunden som opstart (engangsbetaling) og et \u00e5rligt abonnement, se servicelicensaftalen. B\u00e5de opstartsbetalingen og den \u00e5rlige abonnementspris betales forud. Efter f\u00f8rste licensperiode betales kun den \u00e5rlige abonnementspris ved starten af hver ny licensperiode.<\/p>\n

4.1.2<\/strong> Priser er angivet i servicelicensaftalen. Den \u00e5rlige abonnementspris kan \u00e5rligt indekseres i henhold til ”Producentprisindeks for tjenesteydelser” som offentliggjort af Danmarks Statistik.<\/p>\n

4.1.3<\/strong> Alle bel\u00f8b specificeret i aftalen er eksklusive moms.<\/p>\n

4.2 Betalingsbetingelser<\/span><\/strong><\/p>\n

4.2.1<\/strong> Leverand\u00f8rens fakturaer forfalder til betaling ved modtagelse, den sidste forfaldsdato er fjorten (14) dage efter fakturadatoen. Hvis en faktura ikke er betalt fjorten (14) dage efter fakturadatoen, tilf\u00f8jes morarenter i henhold til renteloven.<\/p>\n

5. Persondata<\/h3>\n

5.1<\/strong> Leverand\u00f8ren indsamler, behandler eller opbevarer f\u00f8lsomme personlige data p\u00e5 vegne af kunden og\/eller dens brugere. Leverand\u00f8ren opbevarer kundens kontaktpersonoplysninger, der er n\u00f8dvendige for leverand\u00f8rens administration af forholdet til kunden og udf\u00f8relse af aftalen.<\/p>\n

5.2<\/strong> Leverand\u00f8ren accepterer at overholde den generelle databeskyttelsesforordning (EU-forordning 2016\/679 af 27. april 2016 om beskyttelse af fysiske personer i forbindelse med behandling af personoplysninger og om fri udveksling af s\u00e5danne data (”GDPR”)) og p\u00e5 kundens anmodning indg\u00e5 en databehandleraftale, der skal v\u00e6re aftalt og underskrevet af parterne.<\/p>\n

5.3<\/strong> Under alle omst\u00e6ndigheder er leverand\u00f8ren berettiget til at udtr\u00e6kke og gemme kundens data, der kan v\u00e6re personlige, men er anonymiserede, til statistisk analyse, som en del af den l\u00f8bende forbedring og videreudvikling af WhistleSystem.<\/p>\n

5.4<\/strong> Leverand\u00f8ren har fortaget rimelige tekniske og organisatoriske foranstaltninger, der anses for n\u00f8dvendige for at garantere, at data, der uploades i WhistleSystems databaser (i) ikke ved et uheld eller ulovligt \u00f8del\u00e6gges, mistes eller forringes, (ii) ikke meddeles tredjemand, iii) ikke behandles forkert og (iv) ikke behandles af leverand\u00f8ren p\u00e5 anden m\u00e5de, der er i strid med GDPR eller databeskyttelsesloven.<\/p>\n

6. Garantier<\/h3>\n

6.1<\/strong> Leverand\u00f8ren garanterer over for kunden, at WhistleSystem i v\u00e6sentlig grad fungerer i henhold til dens specifikationer og aftalen.<\/p>\n

6.2<\/strong> Leverand\u00f8ren garanterer over for kunden, at leverand\u00f8ren har alle tilladelser, licenser, godkendelser osv., der kr\u00e6ves for, at leverand\u00f8ren opretholder drift og vedligeholdelse af WhistleSystem i overensstemmelse med aftalen.<\/p>\n

6.3<\/strong> Kunden garanterer over for leverand\u00f8ren, at kunden ikke bruger WhistleSystem til indsamling, registrering, opbevaring, behandling eller manipulation af data i strid med g\u00e6ldende lovgivning, herunder at kunden har opn\u00e5et alle n\u00f8dvendige tilladelser fra offentlige myndigheder mv. med hensyn til den implicitte indsamling, lagring og brug osv. af data.<\/p>\n

7. Ejerskabs- og brugsrettigheder<\/h3>\n

7.1<\/strong> Inden for aftalens anvendelsesomr\u00e5de erhverver kunden en begr\u00e6nset, ikke-eksklusiv, ikke-overf\u00f8rbar ret til adgang til og brug af WhistleSystem og enhver relateret service, der leveres af leverand\u00f8ren.<\/p>\n

7.2<\/strong> Leverand\u00f8ren har og vil opretholde de fulde, udelte og ubegr\u00e6nsede ejendomsrettigheder og\/eller brugsrettigheder af alle aspekter af WhistleSystem. Dette g\u00e6lder ogs\u00e5 brugervejledningerne, undervisningsmaterialet og andre h\u00e5ndgribelige og immaterielle aktiver og knowhow, som leverand\u00f8ren har udviklet, eller som leverand\u00f8ren kan (m\u00e5ske i samarbejde med kunden) udvikle til kundens brug af WhistleSystem.<\/p>\n

7.3<\/strong> Kunden opretholder de fulde, udelte og ubegr\u00e6nsede rettigheder til alle kundens data indsamlet af WhistleSystem i licensperioden.<\/p>\n

7.4<\/strong> Ved opsigelse af aftalen er hver part p\u00e5 anmodning fra den anden part forpligtet til at aflevere alt materiale, som er den anden parts ejendom og i den f\u00f8rstn\u00e6vnte parts besiddelse. En s\u00e5dan anmodning skal frems\u00e6ttes skriftligt senest seks (6) m\u00e5neder efter aftalens oph\u00f8r eller udl\u00f8bsdato.<\/p>\n

8. Fortrolighed<\/h3>\n

8.1<\/strong> Hver part er forpligtet til ubetinget at overholde fortrolighed med hensyn til oplysninger, der udveksles mellem parterne i forbindelse med aftalen (”fortrolig information”), herunder, men ikke begr\u00e6nset til, information om kundens brugere og information om adgangskoder og bruger-ID’er, der bruges til at kontrollere adgangen til WhistleSystem. Oplysningerne om kundens brugere m\u00e5 kun bruges, hvis det er n\u00f8dvendigt og til den berettigede h\u00e5ndtering af leverand\u00f8rens administrative forpligtelser med hensyn til WhistleSystem.<\/p>\n

8.2<\/strong> Leverand\u00f8ren er forpligtet til at behandle data, der er uploadet til WhistleSystem af kunden, som fortrolige oplysninger, som ikke m\u00e5 kopieres, reproduceres eller frigives, helt eller delvist, til nogen tredjepart uden kundens skriftlige samtykke. Leverand\u00f8ren er forpligtet til at sikre, at leverand\u00f8rens medarbejdere og underleverand\u00f8rer, der har adgang til WhistleSystem, er underlagt den samme fortrolighed.<\/p>\n

8.3<\/strong> Med forbehold for punkt 7.4 og 8.4 skal fortrolige oplysninger, der stilles til r\u00e5dighed i henhold til aftalen og kopier heraf, slettes eller returneres:<\/p>\n

8.3.1<\/strong> Seks (6) m\u00e5neder efter, at aftalen er opsagt, eller<\/p>\n

8.3.2<\/strong> N\u00e5r den part, der ejer de relevante fortrolige oplysninger, frems\u00e6tter en s\u00e5dan anmodning skriftligt.<\/p>\n

8.4<\/strong> Afsnit 8 g\u00e6lder indtil opsigelsen af aftalen og forbliver i kraft i en periode p\u00e5 to (2) \u00e5r efter opsigelsen af aftalen, eller imens en af parterne stadig er i besiddelse af den anden parts fortrolige information, alt efter hvad der er l\u00e6ngst.<\/p>\n

9. Ikrafttr\u00e6delsesdato og oph\u00f8r<\/h3>\n

9.1<\/strong> Ikrafttr\u00e6delsesdatoen for aftalen er den dato, der er angivet i servicelicensaftalen.<\/p>\n

9.2<\/strong> Kunden abonnerer p\u00e5 den aftalte service (se ”servicelicensaftalen”) for den oprindelige periode som specificeret i servicelicensaftalen (indledende ”licensperiode”). Hvis kunden ikke opsiger aftalen inden opsigelsesfristen (se 9.3), vil aftalen fortsat v\u00e6re aktiv i en ny licensperiode p\u00e5 efterf\u00f8lgende tolv (12) m\u00e5neder pr. periode.<\/p>\n

9.3<\/strong> Aftalen kan opsiges af begge parter ved at give den anden part et skriftligt varsel senest tre (3) m\u00e5neder f\u00f8r slutningen af indev\u00e6rende periode.<\/p>\n

9.4<\/strong> Leverand\u00f8rens service er ikke baseret p\u00e5 et m\u00e5nedligt abonnement, s\u00e5 der udstedes ingen refusion, medmindre leverand\u00f8ren opsiger aftalen uden grund. I dette tilf\u00e6lde refunderer leverand\u00f8ren kunden proportionalt med den tid, der er tilbage i den aktuelle licensperiode. Opstartsomkostninger er ikke inkluderet.<\/p>\n

9.5<\/strong> Der refunderes ikke, hvis aftalen opsiges af leverand\u00f8ren p\u00e5 grund af kundens v\u00e6sentlige overtr\u00e6delse af aftalen.<\/p>\n

9.6<\/strong> Hvis kunden opsiger aftalen, f\u00e5r kunden ikke godtg\u00f8relse for forudbetalinger eller betalinger foretaget til leverand\u00f8ren inden kundens opsigelse af aftalen, medmindre opsigelsen skyldes leverand\u00f8rens v\u00e6sentlige overtr\u00e6delse af aftalen, i hvilket tilf\u00e6lde den proportionale refusion, der er n\u00e6vnt i 9.4, g\u00e6lder.<\/p>\n

9.7<\/strong> Med virkning fra datoen for opsigelsen oph\u00f8rer alle licenser, og kundens ret til at bruge WhistleSystem bortfalder.<\/p>\n

10. Force majeure<\/h3>\n

10.1<\/strong> Ingen af parterne er ansvarlige for forsinkelser eller mangler p\u00e5 grund af omst\u00e6ndigheder, der ligger uden for den p\u00e5g\u00e6ldende parts rimelige kontrol (force majeure), herunder i tilf\u00e6lde af mobilisering, krig, naturkatastrofer, strejker\/lockouts, begr\u00e6nsninger med hensyn til brug af str\u00f8m og\/eller kommunikationslinjer, herunder str\u00f8mafbrydelse og nedbrydning af kommunikationslinjer, som parten ikke med rimelighed kunne have forudset, undg\u00e5et eller overvundet. I tilf\u00e6lde af force majeure suspenderes parternes forpligtelser, s\u00e5 l\u00e6nge begivenheden med rimelighed anses for at forts\u00e6tte. Force majeure kan kun kr\u00e6ves, hvis den ber\u00f8rte part har underrettet den anden part herom senest ti (10) dage efter, at force majeure har fundet sted.<\/p>\n

11. Klager, sikkerhedsbrud og kompensation, ansvarsbegr\u00e6nsning<\/h3>\n

11.1<\/strong> Hvis en part overtr\u00e6der sine forpligtelser i henhold til aftalen, er den anden part med anbefalet post eller e-mail berettiget til at p\u00e5l\u00e6gge parten i strid med at afhj\u00e6lpe overtr\u00e6delsen inden for en periode p\u00e5 tredive (30) dage fra tidspunktet for modtagelse af anmodningen.<\/p>\n

11.2<\/strong> Hvis den misligholdende part ikke efterkommer anmodningen, og hvis den meddelte overtr\u00e6delse blev anset for at v\u00e6re en v\u00e6sentlig overtr\u00e6delse, er den anden part berettiget til at opsige aftalen uden yderligere varsel.<\/p>\n

11.3<\/strong> Hvis kundens betalinger suspenderes, hvis en af parterne indleder forhandlinger om ufrivillige aftaler med kreditorer eller tvangsaftaler med kreditorer eller ans\u00f8ger om rekonstruktion eller erkl\u00e6res konkurs, kan aftalen uanset sektion 11.1 opsiges straks af anden part uden forudg\u00e5ende varsel, medmindre andet er bestemt af obligatorisk lov.<\/p>\n

12. Ansvar for overtr\u00e6delse af tredjepartsrettigheder<\/h3>\n

12.1<\/strong> Leverand\u00f8ren skal forsvare og holde kunden skadesl\u00f8s over for eventuelle krav, handlinger, skader, tab, omkostninger og udgifter, herunder, men ikke begr\u00e6nset til, advokatgebyrer og omkostninger, der p\u00e5drages kunden , dens tilknyttede selskaber, enhver af dens kunder, underleverand\u00f8rer eller kontraktproducent som f\u00f8lge af enhver kr\u00e6nkelse eller p\u00e5st\u00e5et kr\u00e6nkelse af tredjepartspatenter, ophavsret, varem\u00e6rker, registrerede m\u00f8nstre eller andre intellektuelle ejendomsrettigheder, der opst\u00e5r som f\u00f8lge af eller relaterer til leverand\u00f8rens WhistleSystem. Hvis der indledes retssager mod leverand\u00f8ren, hvor det h\u00e6vdes, at der foreligger en s\u00e5dan kr\u00e6nkelse af tredjeparts rettigheder, skal leverand\u00f8ren straks underrette kunden herom. Hvis der tr\u00e6ffes en beslutning med hensyn til et krav fra tredjepart, kan leverand\u00f8ren v\u00e6lge enten (i) at erhverve de n\u00f8dvendige rettigheder til fortsat lovlig brug af WhistleSystem eller (ii) afhj\u00e6lpe overtr\u00e6delsen ved at \u00e6ndre eller udskifte WhistleSystem eller dele deraf med en ny eller modificeret l\u00f8sning, der i det v\u00e6sentlige fungerer som WhistleSystem eller (iii) opsige aftalen mod en forholdsm\u00e6ssig refusion (som angivet i afsnit 9.4). I s\u00e5danne tilf\u00e6lde kan kunden ikke frems\u00e6tte yderligere krav p\u00e5 grund af opsigelsen eller overtr\u00e6delsen.<\/p>\n

12.2<\/strong> De retsmidler, der stilles til r\u00e5dighed for kunden i denne sektion 12, er de eneste og eksklusive retsmidler, der er tilg\u00e6ngelige for kunden, hvis WhistleSystem overtr\u00e6der tredjeparts immaterielle rettigheder.<\/p>\n

13. Begr\u00e6nsninger til leverand\u00f8rens ansvar<\/h3>\n

13.1<\/strong> Uanset bestemmelserne i punkt 11.2 og 12.1 er leverand\u00f8rens forpligtelse til at kompensere ved skader og\/eller forholdsm\u00e6ssig reduktion af det \u00e5rlige abonnementsgebyr eller andre gebyrer underlagt f\u00f8lgende begr\u00e6nsninger:<\/p>\n

13.1.1<\/strong> Leverand\u00f8ren er p\u00e5 intet tidspunkt ansvarlig for og b\u00e6rer p\u00e5 intet tidspunkt nogen del af risikoen for kvaliteten af brugen eller resultater , der genereres ved hj\u00e6lp af WhistleSystem baseret p\u00e5 rapporter, der sendes til WhistleSystem af kunden og kundens brugere.<\/p>\n

13.1.2<\/strong> Leverand\u00f8ren er ikke p\u00e5 noget tidspunkt forpligtet til at kompensere kunden for indirekte tab eller f\u00f8lgetab, herunder, men ikke begr\u00e6nset til, tab af forventet indtjening, tab af data, udgifter til afhj\u00e6lpning af beskadigelse eller fejl i data eller ethvert tab til at d\u00e6kke foretagne k\u00f8b.
<\/strong><\/p>\n

13.1.3<\/strong> Den maksimale kompensation, som leverand\u00f8ren kan p\u00e5l\u00e6gges at betale til kunden i henhold til aftalen, kan ikke overstige fem gange (5x) det \u00e5rlige abonnementsgebyr, der betales af kunden i licensperioden, hvor skaden har fundet sted.<\/p>\n

13.2<\/strong> Enhver tilsides\u00e6ttelse af de aftalte ansvarsbegr\u00e6nsninger er underlagt de generelle regler i dansk ret.<\/p>\n

13.3<\/strong> Begr\u00e6nsningerne i ansvaret heri g\u00e6lder ikke i tilf\u00e6lde af fors\u00e6tlighed eller grov uagtsomhed.<\/p>\n

14. Andre bestemmelser<\/h3>\n

14.1 Sted og lovvalg<\/span><\/strong><\/p>\n

14.1.1<\/strong> Aftalen er underlagt dansk lovgivning med undtagelse af dens lovbestemmelser.<\/p>\n

14.1.2<\/strong> I det omfang det er muligt, skal parterne fors\u00f8ge at mindske enhver tvist med hensyn til anvendelsen eller fortolkningen af aftalen i mindelighed gennem forhandlinger. Tvister, der ikke kan l\u00f8ses i mindelighed af parterne, skal indbringes for de almindelige domstole i Danmark med K\u00f8benhavns Byret som aftalt m\u00f8dested med adgang til henvisning og appel i henhold til lov om retsv\u00e6senet.<\/p>\n

14.2 Aftalens enhed og helhed<\/strong><\/span><\/p>\n

14.2.1<\/strong> De generelle licensvilk\u00e5r, servicelicensaftalen, databehandleraftalen og det skriftlige tilbud udg\u00f8r den fuldst\u00e6ndige aftale mellem parterne og erstatter alle tidligere mundtlige og skriftlige aftaler mellem parterne. I tilf\u00e6lde af uoverensstemmelse mellem disse generelle licensvilk\u00e5r og vilk\u00e5rene i servicelicensaftalen har vilk\u00e5rene i servicelicensaftalen forrang over de generelle licensvilk\u00e5r. Det er et element i en gyldig kontrakt, at servicelicensaftalen, der er udarbejdet til aftalen, er underskrevet af begge parter.<\/p>\n

14.3 Overdragelse og underleverand\u00f8rer<\/strong><\/span><\/p>\n

14.3.1<\/strong> I betragtning af den erhvervede tjenestes art, beskrevet i afsnit 7.1, er kunden ikke berettiget til at overdrage nogen rettigheder og forpligtelser i henhold til aftalen til nogen tredjepart uden forudg\u00e5ende skriftligt samtykke fra leverand\u00f8ren.<\/p>\n

14.3.2<\/strong> Leverand\u00f8ren har ret til at overdrage rettigheder og forpligtelser i henhold til aftalen til enhver virksomhed eller juridisk enhed, der er tilknyttet leverand\u00f8ren.<\/p>\n

14.3.3<\/strong> Yderligere er leverand\u00f8ren berettiget til at overdrage rettigheder og forpligtelser i henhold til aftalen som en del af en overf\u00f8rsel af leverand\u00f8rens forretningsaktiviteter, helt eller delvist, og accepterer at informere kunden, hvis denne overf\u00f8rsel foretages til et firma eller anden juridisk enhed, som ikke er tilknyttet leverand\u00f8ren.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"

Service License Agreement and General License Terms Service License Agreement SECTION 1: PARTIES This Service License Agreement (the \u201dSLA\u201d) sets out the terms for accessing and using certain software as a service (SaaS) provided by WhistleSystem ApS for the purpose of Customer\u2019s internal management of misconducts (the \u201cWhistleSystem\u201d). The Agreement is made by and between: WhistleSystem ApS hereby as \u201cSupplier\u201dVAT no. 41576561Address: Roholmsvej 12A, 2620 Albertslund and The organization accepting this agreement.hereby as \u201cCustomer\u201d (Supplier and the Customer each a \u201dParty\u201d and together the \u201dParties\u201d) SECTION 2: EFFECTIVE DATE (DATE OF ACCEPT) The SLA shall remain in effect until terminated by either Party pursuant to clause 9 of the General License Terms (\u201cLicense Period\u201d). SECTION 3: FEES The fees shall be paid according to Section 4 of the General License Terms and include a start-up fee (one-off payment) and a service license fee (annual report fee) as following: 3.1 Set-up fee: According to written offer.The set-up fee covers the set-up of the number of subscriptions according to the written offer. 3.2 Subscription fee: According to written offer.The subscription fee covers the subscription fee of the number of subscriptions according to the written offer. 3.3 Payment terms:(14) days after the invoice […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"yoast_head":"\nServicelicensavtal - WhistleSystem<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Servicelicensavtal\" \/>\n<meta property=\"og:description\" content=\"Service License Agreement and General License Terms Service License Agreement SECTION 1: PARTIES This Service License Agreement (the \u201dSLA\u201d) sets out the terms for accessing and using certain software as a service (SaaS) provided by WhistleSystem ApS for the purpose of Customer\u2019s internal management of misconducts (the \u201cWhistleSystem\u201d). 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SECTION 3: FEES The fees shall be paid according to Section 4 of the General License Terms and include a start-up fee (one-off payment) and a service license fee (annual report fee) as following: 3.1 Set-up fee: According to written offer.The set-up fee covers the set-up of the number of subscriptions according to the written offer. 3.2 Subscription fee: According to written offer.The subscription fee covers the subscription fee of the number of subscriptions according to the written offer. 3.3 Payment terms:(14) days after the invoice […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/whistlesystem.com\/sv\/servicelicensavtal\/\" \/>\n<meta property=\"og:site_name\" content=\"WhistleSystem\" \/>\n<meta property=\"article:modified_time\" content=\"2022-07-21T08:36:31+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/whistlesystem.com\/wp-content\/uploads\/2022\/08\/Social-image.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1080\" \/>\n\t<meta property=\"og:image:height\" content=\"1350\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Ber\u00e4knad l\u00e4stid\" \/>\n\t<meta name=\"twitter:data1\" content=\"31 minuter\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/whistlesystem.com\/sv\/servicelicensavtal\/\",\"url\":\"https:\/\/whistlesystem.com\/sv\/servicelicensavtal\/\",\"name\":\"Servicelicensavtal - WhistleSystem\",\"isPartOf\":{\"@id\":\"https:\/\/whistlesystem.com\/#website\"},\"datePublished\":\"2022-05-06T08:43:17+00:00\",\"dateModified\":\"2022-07-21T08:36:31+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/whistlesystem.com\/sv\/servicelicensavtal\/#breadcrumb\"},\"inLanguage\":\"sv-SE\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/whistlesystem.com\/sv\/servicelicensavtal\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/whistlesystem.com\/sv\/servicelicensavtal\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Hjem\",\"item\":\"https:\/\/whistlesystem.com\/sv\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Servicelicensavtal\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/whistlesystem.com\/#website\",\"url\":\"https:\/\/whistlesystem.com\/\",\"name\":\"WhistleSystem\",\"description\":\"WhistleSystem ApS - En sikker, simpel og compliant whistleblowerordning\",\"publisher\":{\"@id\":\"https:\/\/whistlesystem.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/whistlesystem.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"sv-SE\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/whistlesystem.com\/#organization\",\"name\":\"WhistleSystem ApS\",\"url\":\"https:\/\/whistlesystem.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"sv-SE\",\"@id\":\"https:\/\/whistlesystem.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/whistlesystem.com\/wp-content\/uploads\/2022\/05\/whistle-logo-dark.svg\",\"contentUrl\":\"https:\/\/whistlesystem.com\/wp-content\/uploads\/2022\/05\/whistle-logo-dark.svg\",\"width\":\"1024\",\"height\":\"1024\",\"caption\":\"WhistleSystem ApS\"},\"image\":{\"@id\":\"https:\/\/whistlesystem.com\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Servicelicensavtal - WhistleSystem","robots":{"index":"noindex","follow":"nofollow"},"og_locale":"sv_SE","og_type":"article","og_title":"Servicelicensavtal","og_description":"Service License Agreement and General License Terms Service License Agreement SECTION 1: PARTIES This Service License Agreement (the \u201dSLA\u201d) sets out the terms for accessing and using certain software as a service (SaaS) provided by WhistleSystem ApS for the purpose of Customer\u2019s internal management of misconducts (the \u201cWhistleSystem\u201d). 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